Customer Feedback

Below are some of the comments we receive back from customers, we would like to thank everyone for their comments, it makes what we do worthwhile!

You guys are awesome and I would recommend you to all the world.

"Hello Johnson Ross and the people involved in making this a great company to deal with. I have purchased from you in the far past and have purchased a great deal in the near past. Products are easy to find and the pricing is right there easy to see, the shipping costs are explained up front, there is never any controversy or problem. The shipping times are fantastic I can order and pay Thursday morning in Canada and the Items arrive Friday by Noon. I am enjoying and using them on the weekend. You guys are awesome and I would recommend you to all the world."
John Van Gemert Canada

The reason I don’t use any other tackle shop is...

"I have been nipping down to Hoddesdon to see Anthony, Matt & Lewis for the wedge end of 10 years or so now. The reason I don’t use any other tackle shop is simple, whether you pop down in person or use the online shop you will find the service you receive is, without question, the dogs diamonds. The 3 brothers can give you first hand, no strings, impartial advice on just about any product they sell. The depth of knowledge comes from each of them having decades of big fish angling to their name. Call me old fashioned but you just can’t substitute that kind of experience !!

So if you want an honest service, the best prices and a good crack while you’re at it then Johnson Ross is just what you are looking for. The brothers and their team are now and always will be the only tackle shop I need or use. Si H. Cambs"

Blown away by the standard of service

"Just been to the shop today with my mate Greg English for some free spirit rods and loads of other stuff! Must say I was blown away by the standard of service and stock in the shop! Thanks for the deals. I will definitely be making the trek from Cambridge again!
All the best, Nick Dodge"

Super fast delivery

"Hi just like to say thank you so much for a super fast delivery and brilliant packaging.will definitely use again if I need anything. Speak to you soon Kevin"

What a bloody good mail order service you guys run!

"Nearly always got what I want in stock, arrives next day even when ordered sometimes quite late in the day and the charge for next day delivery is very reasonable. I am always emailed to confirm and given a tracking number - save me hanging around as I know when it is coming. Keep it up - you have my business every time. Regards Mike"

Thank You

“Hi all, just want to say thanks for your great service. Ordered a sleeping bag from you Tuesday afternoon and it's at my house Wednesday lunch time. I have tackle shops near me. But you know what you always have what I want when I need it. And have given me great advise when needed.”

Thanks all on a great service

“Hi just a quick note to say I received my parcel yesterday and all was in good order. I must say that the service I have received from you has been excellent and the quick chat I had with one of you on Monday was very helpful.”

I will certainly be buying from you again...

“Received the rods in perfect shape! Amazing service.”


“I just wanted to offer u some feed back on my recent orders. I ordered a avid carp sleeping bag and solar bow loc landing net. Both were delivered with in a day of order and I think this is great service and a good way to look after your customers Well done to the team at Johnson Ross.”

Will use you again as you have been fantastic!

“You folks are the best! Thank you so much for sending the rod half. We are very limited on our choices of vendors here in the US for carp specific tackle, let alone with that kind of customer service. I know i didn't make a high end purchase, but service like that will make my choice very easy to make when the higher end purchase is made.”

Thank you so very much!!!!

“Hi Anthony & Johnson Ross team, I know this may sound like a broken record, but I really want to thank you for such a great and reliable service. Dealt with a lot of shops all over the world but you guys always come out on top for customer service, delivery of the product and consistency in client satisfaction. Wishing you all the best during this holiday season and in the New Year!”


“Hi all, received my order this morning and would just like to say Thank you, as always what a Fantastic service you have given 10/10. may I also take this opportunity to wish you all a happy xmas and a prosperous new year.”

Excellent Service

“Hello, What excellent service!!!!, ordered the socks on Sunday late afternoon, delivered here today 12.15. Will use again and will def recommend Johnson Ross. Many thanks from one very satisfied customer.” Angela Harvey

Once again Thank you its A1, Keith Hull

“I would just like to say your service is second to none and I thank you for your quick service I hope other people get to see this and see how good your service is.”